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Managing Portland and Bend’s Top Properties

We consider property management as asset management and we understand this requires complete confidence and assurance. Our goal is to provide an ideal leasing experience for owners.

We cover every facet of management, including marketing and advertising, tenant sourcing and placement, leasing, routine and emergency maintenance, legal compliance and accounting. Our services are customizable, so if you prefer a hands-on approach, we can assist with lease placement and let you take care of the rest. And if you’re seeking more support, we can be with you at every step. We’ll be aligned with your needs and expectations from the beginning, so we can tailor our involvement to suit your requirements.

Our client list includes presidents and CEOs of some of the most well-known US and international companies, owners of top local real estate companies, philanthropists, hedge fund directors, investors and individual homeowners.

Daily Details

There are many moving parts in caring for a property on a daily basis and we have a deep understanding of every aspect. From regularly scheduled property visits and maintenance, to administrative duties like record keeping with immediate online document access and instant funds transfers – we’ll ensure that you and your tenants are at ease. We operate using the industry’s leading technology, with full compliance of local and federal legal requirements, and with open communication from our expert team.

Marketing Services

Finding the right tenant for your property is our highest priority and our superior marketing is the foundation of our success. We have over 50 years of involvement in the communities we serve, decades of leasing experience and we utilize the latest technology to attract and retain quality tenants. Our personalized and attentive services will ensure you get the best possible coverage for your property across a broad range of marketing outlets to fill your vacancy sooner.

Maintenance Division

The backbone of any property management company is the ability to complete repairs quickly, at the lowest cost and with clear communication to the owner, tenant and vendor. The North Star maintenance division is an amazingly powerful entity. We use cloud based technology and in house schedulers that allow work orders to be easily submitted, assessed, approved, assigned and scheduled as rapidly as possible. This is also a robust communication tool that keeps owners informed in real time exactly what is happening with the care of their property. We have an internal crew of handy people, as well as long standing relationships with outside vendors who know exactly what our high standards are and our expectation of volume discounts.

Next Steps

Knowing your investment is taken care of to sustain its value will give you peace of mind, so you can relax and focus on other things. Our approach is simple: we focus on securing the right tenant and keeping your property in excellent condition. Call us today to discuss your property, your requirements and how we can help you achieve your goals.

OUR SERVICES

We consider property management as asset management and we understand this requires complete confidence and assurance. Our goal is to provide an ideal leasing experience for owners.

ServiceNorth Star ManagedOwner Managed

Property Assessment (Rent rate based on neighborhood, condition of home, and local market trends)

yes
yes

Professional photography

yes
yes

Property Marketing and Advertising

yes
yes

Prospective Tenant Showings

yes
yes

Screening of potential tenants, verifying they meet North Star qualifications

yes
yes

Follow up with prospective tenants

yes
yes

Lease term negotiation and execution

yes
yes

Move-in readiness inspection

yes
yes

Security deposit and first month's rent collection

North Star-Managed

Electronic collection of monthly rent

North Star-Managed

Monthly electronic property statements and yearly tax reporting

North Star-Managed

Management of property maintenance requests including 24-hour tenant emergency line

North Star-Managed

Seasonal home maintenance (not mandatory – option to opt out)

North Star-Managed

Periodic routine inspections with follow-up reports and photos

North Star-Managed

Management of lease violations and complaints if they occur

North Star-Managed

Move-out inspection to determine any additional tenant charges beyond normal wear and tear

North Star-Managed

Initiate eviction and collection procedures if necessary

North Star-Managed

OUR PRICING

PORTLAND

North Star-Managed:

$350 Setup Fee
Tenant Placement Fee (75% of one month's rent)
Property Management Fee (8% of monthly rental income)
$150 Lease Renewal Fee

Owner-Managed:

$350 Setup Fee
Tenant Placement Fee (One month's rent)
$1,000 Home Preparation Deposit (Credited to your account)
$250 Lease Renewal Fee (Optional at owner's request)

BEND

North Star-Managed:

$350 Setup Fee
Tenant Placement Fee (50% of one month’s rent)
Property Management Fee (8% of the monthly rental income)
$150 Lease Renewal Fee

Owner-Managed:

$350 Setup Fee
Tenant Placement Fee (75% of one month’s rent)
$1,000 Home Preparation Deposit (Credited to your account) 
$250 Lease Renewal Fee (Optional at owner's request) 

recently leased properties